Service desk
Every ICT service order, timed and accounted for.
Guru Service Tickets keeps the job card honest: who the client is, which office, who to call, the technician on site, and the exact hours taken.
- Client & office
- Company name plus the exact site the job belongs to.
- Contact
- Email and phone for the person on the ground.
- Technician
- Assigned tech, visible to the whole desk.
- Hours taken
- Every entry logged and totalled per ticket.